Customer’s address
Date Company’s address Dear Sir or Madam (or Mr Surname / Ms Surname) I am writing to complain about SERVICE we booked through your company. I’m sorry to say that the SERVICE did not live up to our expectations and did not reflect the description on your website. According to your website, the SERVICE we stayed/chose was supposed to provide a SHORT DESCRIPTION. Unfortunately, this was not the case and it left us and the other guests/customers feeling extremely dissatisfied. A LONG DESCRIPTION. When we complained to the company management we were told that ANSWER. According to the programme, we were going to PLAN, but to our disappointment, the EVENT/ACTIVITY/SERVICE was cancelled at the last minute without any explanation being given. And last, but certainly not least, THE LAST PROBLEM. I feel strongly that the description of the EVENT/ACTIVITY/SERVICE on your website should be changed as it is totally inaccurate and misleading. We were extremely disappointed by this aspect of our HOLIDAY/SERVICE/ACTIVITY and in the circumstances we believe that we are owned an apology and we should receive some form of compensation. I look forward to hearing your views on this matter. Yours faithfully, (or Yours sincerely) David González Marcos
1 Comentario
Teacher
2/23/2016 02:20:44 am
Hi,
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