Customer’s address
Date Company’s address Dear Sir or Madam (or Mr Surname / Ms Surname) I am writing to complain about PRODUCT I bought in your shop last month, and also about your inadequate after-sales service. On Saturday 16 January I went into your shop to look at PRODUCT. I decided to buy a PRODUCT MODEL because your sales assistant informed me, incorrectly, it would be reliable. When I tried to WORKING EXPLANATION at home it did not WORK/FIT. The INSTRUCTIONS MANUAL /LABEL is totally unhelpful on this point. I phoned your store to ask for assistance early this morning, and again at intervals, throughput the day, but I only got a recorded message. I am leaving the country at the end of this week so I do not have much time to sort out this problem. I should be grateful if you could arrange either for a TECHNICIAN/ SHOP ASSISTANT to come and put the fault right, or for a substitute PRODUCT to be delivered to me immediately. I look forward to hearing from you in due course. Yours faithfully, (or Yours sincerely) David González Marcos
1 Comentario
Teacher
2/23/2016 02:22:18 am
Hi,
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