Dear Sir/Madam,
I am writing to express my dissatisfaction with the cooking course I am currently attending at your International Culinary Center, located in New York. It does not live up to my expectations at all. First of all, in your brochure is stated that there would be no more than 10 students in one class. However, there are 14 students in my class. To make matters worse, the proficiency level of my classmates varies considerably. As if that were not enough, the school facilities are in a neglected condition. Yesterday, I wanted to sit on a chair and it broke. If it had not been for my friend, who rescued me, I could have broken my neck. The most serious complaint, however, is the quality of your teaching staff. My teacher is always late. Today he came one hour late and did not even apologise. In addition, he is very impatient with his students and makes fun of them when someone makes a mistake. On balance, I believe that you owe everyone attending the course an apology. I reckon you should take my remarks, concerning the organization, into account in order to improve the course in the future. I expect a prompt reply in this matter. Yours faithfully, David González Marcos
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Teacher
3/14/2016 07:37:37 am
Hi,
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